1. General
Welcome to Morgan Glenn Official. By purchasing from our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Custom Items – Final Sale
Due to the uniqueness and handcrafted nature of custom items, all custom pieces are final sale. We do not accept returns, exchanges, or refunds for these items under any circumstances.

3. Preordered Items – Returns & Exchanges
We strive to ensure our customers are satisfied with their purchases. For preordered items, we offer the following return and exchange policy:

• Customers may return their item for free within 14 days of delivery for a full refund.

• Customers may exchange their item for another item of equal or lesser value within 14 days of delivery.

• Items must be returned in unused, unworn, and original condition with all tags attached.

4. Order Processing & Shipping

• Orders are processed in the order they are received. Custom items require additional time for production.

• Shipping times may vary based on location, product availability, and order volume.

• Morgan Glenn Official is not responsible for delays caused by shipping carriers.

5. Cancellations & Modifications

• Orders for custom items cannot be canceled or modified once placed.

• Preorders may be canceled within 24 hours of purchase for a full refund.

6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us at Morganglennofficial@gmail.com within 48 hours of delivery with photos of the issue. We will work with you to resolve the matter promptly.

7. Contact Information
For any questions regarding these terms, please contact us at Morganglennofficial@gmail.com .

By making a purchase on our website, you acknowledge and agree to these terms and conditions.